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Product Info

What size should I get?
Size Guide
Are ShoeShoes non-slip?

Yes, ShoeShoes have non-slip soles to keep little feet safe.

Can I wash ShoeShoes in the washing machine?

Yes, you can machine-wash your ShoeShoes on a gentle washing cycle (e.g., delicate)

How can I use my ShoeShoes?

ShoeShoes are quite versatile. You can use them:

  • at home - for your guests (so you don't have to ask them to remove their shoes)
  • in your car - to save the back of your seats from toddler shoe prints
  • for traveling - to avoid transferring dirt from your shoe soles to your clothes
  • for your sneakers - to carry smelly sneakers on the outside of your workout bag or backpack
  • at school - to keep classroom cleaner and free of toxins that can be tracked in on shoes

Ordering & Account

Why should I create an account?

An account will allow you to check-out faster, because all your details will be saved and don't need to be re-entered. You will also have easy access to your order history and will be able to earn reward points.

Can I buy ShoeShoes in bulk?

Absolutely! We offer special pricing for purchases of 30 pairs or more. Please contact us at info@shoeshoestore.com to get more information.

Sales & Promotions

Are there any sales or coupons?
  • We offer coupons and other deals on a regular basis. The best way to find those is through our Facebook, Instagram, and other social media pages.
  • You can also earn store credit through our rewards program and pay for all or part of your order that way. Sign up here
My coupon code will not work
  • Most coupon codes work site-wide with a few exclusions, as noted on the applicable product page (e.g. sale items). Any excluded items in your cart will not be discounted, however, the coupon will apply to non-excluded items.
  • If you're still having trouble, your coupon code may be specific to one product only as part of a special promotion. Please email us at support@shoeshoestore.com with your coupon code and we can help further.

Fundraising

How does your fundraising program work?
Fundraising with ShoeShoe is easy. Simply create an account on our website and your organization will earn up to 20% from each purchase made by one of your supporters (10% for regular sales and 20% if you sign up for the ShoeShoes for All program). We will help you get the word out by providing you with online and printable marketing material you can share with your community
What is ShoeShoes for All?

ShoeShoes for All is part of our fundraising program. It’s our way to support Equity and make sure everyone can get a pair of ShoeShoes.

You may have families in your community who have a hard time affording the additional expense of ShoeShoes. You can now use our fundraising program to support these families - you get double commission if you do!

When you sign up for ShoeShoes for All your earned commission will stay in your account as store credit instead of being paid out, and you can use it to buy ShoeShoes for anyone who'd like a pair but can't afford. We are doubling your commission if you pick this route so you can make a greater impact. 

How long can I fundraise?
This is completely up to you. Most organizations choose to run ongoing campaigns (with no start or end date) and you can promote your campaign various times throughout the year. If you choose to run a time-limited campaign, we recommend a minimum of three months to allow enough time to promote and secure orders.
How do I contact the fundraising department?

If you have questions or need support with your fundraiser, please email us at support@shoeshoestore.com

Partnerships

How can I partner with ShoeShoe?

There are a number of ways you can partner with ShoeShoe.

  • If you are a school, pre-school, parent teacher association, after school camp, or similar organization - you can start a fundraising campaign with ShoeShoe (learn more here).
  • If you love ShoeShoe as much as we do and want to earn store credit while spreading the word about ShoeShoe - join our rewards program.
  • If you’re interested in becoming part of our Influencer Affiliate program, please email as at info@shoeshoestore.com
  • If you are a retailer interested in selling ShoeShoes in your store, please contact us at info@shoeshoestore.com to discuss options.

Shipping & Delivery

Do you ship internationally?
We currently ship only within the United States.
What does Local Pick up mean?

For those who reside in Boulder and want to save on shipping fees, we offer a pick-up option. The pick-up location is in South Boulder and will be shared with you as soon as your order is ready for pick-up.

Return & Exchange

Can I return an item?

We want to be sure you love ShoeShoes as much as we do. If you’re not satisfied with any part of your order, please contact our Customer Service team at info@shoeshoestore.com and we will work with you.

As a rule, we will allow returns within 30 days of your ship date. Please note that we are unable to reimburse you for any shipping fees. 

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